Terms of Service

Last updated: July 26, 2026

These terms govern your use of wavesocial.agency (the "Site") and your engagement with Wave Social ("Wave Social," "we," "us"), operated by Reid, based in Grand Rapids, MN. By using the Site or booking a call with us, you agree to these terms.

Description of services

Wave Social provides social media content creation, graphic design, video editing, community management, and website design services, as described on this Site. Specific deliverables, pricing, and scope for any paid engagement are defined in a separate written service agreement between Wave Social and the client — these Terms don't replace that agreement, they cover use of the Site itself and general engagement basics.

No guaranteed results

Social media performance depends on many factors outside our control, including platform algorithms, audience behavior, and market conditions. We don't guarantee specific follower counts, engagement rates, sales, or other outcomes from our services.

Booking and communication

Calls are scheduled through Calendly, a third-party tool. Use of Calendly is subject to Calendly's own terms. We aim to respond to inquiries within a reasonable timeframe but don't guarantee a specific response time.

Intellectual property

Upon full payment, clients own the final deliverables created specifically for them, as detailed in their service agreement. Wave Social retains the right to display completed work in its own portfolio and marketing materials, unless a client requests otherwise in writing.

Payment and cancellation

Package pricing, billing schedules, and cancellation terms (including notice periods) are set out in each client's individual service agreement and take precedence over any general description on this Site.

Limitation of liability

To the fullest extent permitted by law, Wave Social's total liability for any claim arising from these Terms or our services is limited to the amount paid by the client in the preceding 30 days. We are not liable for indirect, incidental, or consequential damages, including lost revenue or lost business opportunities.

Third-party links

This Site links to third-party platforms (including Calendly, Instagram, and TikTok). We aren't responsible for the content, policies, or practices of those third-party sites.

Changes to these terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.

Contact

Questions about these Terms? Email reid@wavesocial.agency.